Privacy Policy

Last updated: June 14, 2026

ZIQIAO LABEL operates www.ziqiaolabel.com, a fashion and accessories online store offering curated apparel, outfit pieces, bags, jewelry, belts, and related style items. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, browse products, create or use an account, place an order, request customer support, subscribe to marketing, or otherwise interact with us.

Our online store is powered by Shopify. Shopify provides the ecommerce platform, checkout, payment, security, analytics, and related technology that allow us to sell our products and services to you. Because privacy laws and ecommerce technology change, we may update this Privacy Policy from time to time. The latest version posted on this page applies to your use of the Services.

Personal information we collect

The personal information we collect depends on how you interact with our store. It may include:

• Identity and contact information: name, email address, phone number if provided, billing address, shipping address, and customer support contact details.
• Order and transaction information: items viewed, added to cart, purchased, returned, exchanged, or cancelled; order number; payment confirmation; refund details; gift card or discount use; shipping method and delivery status.
• Account information: login credentials, customer account preferences, saved addresses, order history, and communication preferences.
• Style and shopping information: product categories, size or color selections, product reviews if enabled, wishlist or cart activity, and interactions with recommendations or promotions.
• Device and usage information: IP address, browser type, device identifiers, pages viewed, referring pages, approximate location, session activity, cookie identifiers, and interaction with our emails or advertising.
• Customer communications: messages you send to us, photos or documents provided for order, return, defect, or delivery support, and any information you choose to include in a request.

How we collect information

We collect information directly from you when you place an order, create an account, subscribe to marketing, fill out a form, contact us, or request a return. We also collect information automatically through cookies, pixels, log files, analytics tools, and similar technologies when you browse the site. We may receive information from Shopify, payment providers, shipping carriers, fraud-prevention providers, marketing partners, analytics providers, and other service providers that support our store.

How we use personal information

We use personal information to operate a reliable fashion ecommerce experience. This includes processing payments, confirming orders, arranging shipment, providing order updates, handling returns and refunds, responding to customer service requests, maintaining account features, preventing fraud, improving website performance, personalizing product recommendations, measuring advertising effectiveness, and complying with legal, tax, accounting, and security obligations.

If you sign up for marketing, we may use your contact information to send product launches, collection updates, promotions, style edits, back-in-stock notices, or cart reminders. You can unsubscribe from promotional emails using the unsubscribe link in the email. Even if you opt out of marketing, we may still send transactional messages related to orders, payments, deliveries, returns, or account activity.

Cookies and similar technologies

We and our service providers, including Shopify, use cookies and similar technologies to operate the store, remember preferences, keep the cart and checkout working, understand site performance, protect against fraud, personalize content, and measure or deliver advertising. Depending on your location and the settings available on our store, you may be able to manage cookie preferences through a cookie banner or privacy preference link. Some browser settings may allow you to block cookies, but doing so may affect cart, checkout, login, or personalization features.

How we disclose information

We may disclose personal information to service providers and partners that help us operate our store, including Shopify, payment processors, fraud-prevention providers, shipping and fulfillment partners, email and customer support tools, analytics providers, marketing and advertising partners, professional advisers, and technical service providers. We may also disclose information if required by law, to enforce our policies, protect our rights or customers, respond to lawful requests, prevent fraud or security issues, or in connection with a business transaction such as a merger, financing, reorganization, or sale of assets.

Shopify and third-party services

Because our store is powered by Shopify, information you submit to the Services may be processed by Shopify and its service providers in order to provide ecommerce, checkout, payment, security, analytics, and platform services. To learn more about Shopify's handling of customer personal information and privacy rights, you can review Shopify's consumer privacy information at https://www.shopify.com/legal/privacy/customers and Shopify's privacy portal at https://privacy.shopify.com/en.

Data sharing, targeted advertising, and opt-out rights

We do not sell personal information for money. However, some privacy laws define certain advertising, analytics, or cross-context behavioral advertising activities as a "sale," "sharing," or "targeted advertising." Where applicable, you may have the right to opt out of those activities. If our store provides a data sharing opt-out page, privacy preference link, cookie banner, or Global Privacy Control support for your region, you may use those tools to submit your choice. You may also contact us at support@ziqiaolabel.com.

Your privacy rights

Depending on where you live, you may have rights to request access to personal information we hold about you, request correction of inaccurate information, request deletion, request a copy of your information, object to or restrict certain processing, withdraw consent where processing is based on consent, opt out of certain marketing or targeted advertising, and appeal a decision where required by law. These rights may be subject to legal limits, verification requirements, and exceptions.

To make a privacy request, contact us at support@ziqiaolabel.com. Please include enough information for us to verify your identity and understand your request. We may ask for additional details, such as your order number or account email address, before responding.

Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain records, complete transactions, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements. Retention periods vary depending on the type of information, the purpose of use, and applicable legal requirements.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, payment system, email, or internet transmission is completely secure, so we cannot guarantee absolute security. Please protect your account credentials and avoid sending sensitive payment information by email.

International transfers

We and our service providers may process and store information in countries other than where you live. These countries may have privacy laws that differ from those in your jurisdiction. Where required, appropriate safeguards are used for international transfers.

Children's privacy

Our Services are intended for general audiences and are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

Contact

If you have questions about this Privacy Policy or want to exercise privacy rights, email us at support@ziqiaolabel.com or write to us at 6348 Nelson St, Arvada, CO, 80004, US. For applicable data protection laws, ZIQIAO LABEL is the controller of personal information collected through our store.