Terms of Service

Last updated: June 14, 2026

These Terms of Service govern your access to and use of www.ziqiaolabel.com, operated by ZIQIAO LABEL, and any purchase, account, content, communication, or service offered through the website. By visiting our website, browsing products, creating an account, placing an order, or contacting us through the Services, you agree to these Terms.

About our store

ZIQIAO LABEL is an online fashion and accessories store offering curated apparel and style items such as tops, knitwear, skirts, pants, jeans, jackets, coats, dresses, bags, belts, jewelry, charms, scarves, and related accessories. Product availability, sizing, colors, styling, and pricing may change as collections are updated.

Eligibility and lawful use

You must be at least the age of majority in your jurisdiction, or have consent from a parent or guardian, to use the Services. You agree not to use the website, products, or services for unlawful, fraudulent, abusive, infringing, or unauthorized purposes.

Product information

We work to present product titles, descriptions, images, size information, colors, materials, prices, and availability accurately. However, fashion products may appear differently depending on lighting, monitor settings, model styling, photography, or fabric texture. Measurements may vary slightly because garments and accessories can be measured by hand or produced in different batches. Product images may show styling suggestions or accessories that are not included unless expressly stated.

Orders and acceptance

Placing an order is an offer to purchase. We may accept, refuse, limit, or cancel an order where permitted by law, including when payment cannot be verified, an item is unavailable, a price or product error occurs, fraud or misuse is suspected, shipping restrictions apply, or fulfillment is not possible. If we cancel an order after payment, we will issue any applicable refund to the original payment method.

Prices, promotions, and errors

Prices are shown in the currency displayed on the website or at checkout. Prices, promotions, discounts, compare-at prices, sale labels, and product availability may change without notice. We reserve the right to correct errors in pricing, descriptions, shipping charges, discount calculations, or availability. Promotions may have conditions, exclusions, start and end dates, and may not be combined unless stated.

Payment

Payment must be authorized through the payment methods available at checkout. Payment providers may perform fraud screening, identity checks, or authorization reviews. We do not store full payment card numbers on our own systems. Your use of a payment service may also be governed by that provider's terms and privacy policy.

Shipping, delivery, and risk

Shipping options, delivery estimates, and costs are shown at checkout where available and are also subject to our Shipping Policy. Delivery estimates are not guarantees. Risk of loss may transfer according to applicable law and carrier terms once an order is handed to the carrier, except where consumer law provides otherwise.

Returns and refunds

Returns, exchanges, cancellations, damaged items, and refunds are governed by our Return and Refund Policy. Please review that policy before purchasing, especially for apparel condition requirements, set items, sale items, and hygiene-sensitive accessories.

Accounts and customer information

If account features are available, you are responsible for maintaining the confidentiality of your login details and for activity under your account. You agree to provide accurate, current, and complete order, billing, shipping, and contact information. We are not responsible for issues caused by incorrect or incomplete information provided by you.

Intellectual property

The website design, text, images, product photography, graphics, logos, brand elements, collection names, and other content are owned by or licensed to ZIQIAO LABEL, Shopify, or our service providers. You may not copy, reproduce, distribute, scrape, sell, modify, or commercially exploit website content without permission, except as permitted by law.

User content and communications

If you submit reviews, photos, feedback, messages, or other content, you confirm that you have the right to submit it and that it does not infringe rights, contain unlawful material, or mislead others. You grant us a non-exclusive right to use submitted content for store operations, support, moderation, and marketing where permitted by law and your settings.

Third-party services and links

Our store may use third-party services for checkout, payments, shipping, analytics, marketing, customer support, reviews, fraud prevention, and social media. Third-party links or tools are provided for convenience and may be governed by separate terms and privacy policies. We are not responsible for third-party websites or services outside our control.

Prohibited conduct

You may not interfere with website security, reverse engineer or scrape the site without authorization, submit false information, attempt unauthorized access, misuse promotions, engage in fraud, upload malicious code, infringe intellectual property, harass others, or use the Services in a way that harms our business, customers, partners, or platform.

Disclaimers

The Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted, error-free, fully secure, or always available. Fashion advice, styling suggestions, size notes, and product recommendations are provided for general guidance and may not fit every customer or preference.

Limitation of liability

To the fullest extent permitted by law, ZIQIAO LABEL will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of the Services or products, except where such limitation is not allowed by applicable law. Nothing in these Terms limits rights that cannot be waived under consumer protection law.

Changes to these Terms

We may update these Terms by posting a revised version on this page. Your continued use of the Services after changes are posted means you accept the updated Terms.

Contact

Questions about these Terms may be sent to support@ziqiaolabel.com or by mail to 6348 Nelson St, Arvada, CO, 80004, US.